Returns & Exchanges

At Cubelelo, we want you to be completely satisfied with your purchase. If your new fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in pristine condition.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location near you.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing